Return and Refund Policy
1. Customers can return the product to The company can get it in its original condition within 5 days after you receive the product. The company can allow you to exchange products.
2. The customer must send the problematic product back to the company within 5 days after you receive the ordered product.
3. The customer will be responsible for the shipping cost. Except in the case of damaged products caused by the production and / or delivery of the company.
4. The returned product must be in the same condition as when you received it from the company, so the customer should carefully pack the returned product. To ensure that those items will be returned in normal condition. no damage
5. When you want to exchange or return the product please contact by email email@example.com and specify name-surname / company name and telephone number to contact you back For products that you want to exchange or return when the company has received your request. The staff will contact you via the phone number you provided or via email. to proceed to the next step.
6. We do not accept exchanges/refunds in the following cases:
6.1 Products not purchased from Inbox Corporation
6.2 Products that have been activated
6.3 Damaged products or damage due to the customer’s own return packaging
6.4 The customer does not send the product back to us within 5 days after the date of receipt.
6.5 Products that are free gifts or special participating products with conditions
The company will refund the money to the customer. the following cases
1. The company cannot deliver the products according to the customer’s order. Full refund without deductions
1.In the case that the customer pays via credit card payment method of commercial banks registered in Thailand The refund will be returned to the credit card used by the customer for payment. It takes about 15-20 working days, depending on the credit card cut cycle of the customer’s cardholder bank.
2.In the case of customers making payments via Internet Banking, cash on delivery The refund will be made only to the name and account number that the customer transferred to pay for the product. It takes about 2-3 business days.
In the event that the order can be canceled or not ?
• Customers cannot cancel their orders. when the payment has come in